The products sold by Ask a Doula Shop are intended to support general wellness and provide comfort during pregnancy, birth, postpartum, and parenting. However, they are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor, midwife, or other qualified healthcare provider with any questions you may have regarding a medical condition or the suitability of a product for your personal situation.

By purchasing our products, you acknowledge and agree that:

• You use all products at your own risk.
   
• Ask a Doula Shop, its owners, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
   
• You have read and understood any instructions, warnings, or recommendations provided with the product.
   
• None of the products are intended to diagnose, treat, cure, or prevent any disease.
   

If you have any sensitivity, allergy, or known medical condition, please consult your healthcare provider before using our products.

1. Order Processing Time
   All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
    
2. Shipping Rates and Estimates
   Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary by destination and carrier. Please note that unforeseen delays due to weather, postal disruptions, or customs clearance are beyond our control.
    
3. Domestic Shipping
   We ship within the United States. Estimated delivery: 5–10 business days after dispatch.
    
4. International Shipping
   We offer international shipping to select countries. Estimated delivery: 7–21 business days, depending on location and customs processing. International customers are responsible for any applicable duties, taxes, or customs fees.
    
5. Order Tracking
   You will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for the tracking information to update.
    
6. Lost or Damaged Packages
   We are not liable for products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods for evidence.
    
7. Returns and Exchanges
   Please refer to our Return Policy [or link here] for details on returns, refunds, and exchanges.